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The Benneton Graveur team is at your disposal to advise you and provide you with a careful and personalized response as soon as possible.
You can contact us by e-mail at atelier@bennetongraveur.com or by phone at +33 1 43 87 57 39, from Monday to Friday from 10am to 6:30pm.
Every shipment receives special attention to ensure it arrives in the best possible condition.
Order Preparation
Non-personalized orders are prepared and shipped within 1 to 3 business days (excluding weekends and public holidays).
Personalized items require an additional manufacturing lead time, which will be specified at the time of your order.
Shipments are made from Monday to Friday.
Delivery
We ship your orders via Colissimo, a reliable and secure service with online tracking.
We deliver in mainland France and internationally.
For deliveries to the United States, shipping via FedEx may also be offered.
For any delivery outside mainland France, customs formalities may apply. Any duties and taxes remain the responsibility of the recipient.
Click & Collect
When this service is available, in-store pickup is offered free of charge.
Your order is prepared on the same day. You will receive a notification inviting you to pick it up at our boutique located at 75 boulevard Malesherbes, Paris.
You have 7 days to collect it.
Returns
Returns are possible within 7 days of receiving your order, provided that the item is returned in its original condition.
Personalized products cannot be returned or exchanged.
Contact
For any questions regarding your order, our team is available by email at atelier@bennetongraveur.com or by phone at +33 1 43 87 57 39, Monday to Friday from 10 am to 6:30 pm.
The creations are made in France, with exceptional artisanal craftsmanship.
Each creation is made to order, in compliance with customs and traditions.
Each shipment receives special attention, ensuring its reception in the best possible condition.
